Terms of Service

In using this website you are deemed to have read and agreed to the following terms and conditions:

  1. Definitions:
    1. The following terminology applies to these Terms and Conditions, Privacy Statement and any or all Agreements:
      1. “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
      2. “Company”, “Ourselves”, “We” and “Us”, refers to our Company.
      3. “Expert”, “him/her” refers to individuals that the Company engages to fulfill the works contracted by the Client to undertake.
      4. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
      5. “Works” refers to the subject matter that the Client engages the Company to complete.
    2. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Canadian Law.
    3. The prevailing law is that of the law of the province of Ontario, Canada unless Canadian Federal law supersedes.
    4. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
  2. Privacy Statement:
    We are committed to protecting your privacy. Only authorized personnel within our organization access customer information, strictly on a ‘need to know’ basis. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has established precise offences for unauthorized engagement with computer systems and data. We pledge to probe any such offenses with an intent to initiate prosecution and/or civil actions to recoup damages from those responsible.
  3. Confidentiality Statement:
    1. Any information concerning the Client and their respective Client Records may be passed to third parties. However, such records are considered confidential and shall not be disclosed to any third party, barring entities or individuals crucial to the completion of your order or if we are legally obligated to disclose such information to appropriate authorities. Clients reserve the right to inspect and copy any client records we maintain, granted that we receive adequate notice of such a request. Clients are urged to keep copies of any documentation related to our service provision. As necessary, we will furnish clients with relevant written information, handouts, or record copies as part of a mutually agreed contract for mutual benefit.
    2. We will not sell, share, or lease your personal data to any third party, nor use your email address for unsolicited communication. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
  4. Exclusions and Limitations Disclaimer:
    1. This website’s content is offered ‘as is’. This Company, to the fullest extent permissible by law:
      1. excludes all representations and warranties relating to this website, its content or any services provided by affiliates or third parties, encompassing any inaccuracies or missing elements in the Company’s literature or website; and
      2. excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
    2. Yet, the Company retains liability for death or personal injury caused by its negligence. The above disclaimers and limitations are applicable only as far as the law permits. Your statutory rights as a consumer remain unaffected.
  5. Payment:
    1. Cash, PayPal, or Interac e-Transfer (for clients in Canada), are all acceptable methods of payment.
    2. Payments are due in full immediately upon securing an Expert. However, if a payment plan is approved at the company’s discretion, a minimum deposit of 50% is required to engage an Expert. All goods remain the Company’s property until fully paid.
    3. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of Canada’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement.
    4. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed $3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.
    5. Returned or dishonored payments attract a $35.00 charge. After a second incident, the Company may require cash transactions only, suspending any agreements for Works until all outstanding amounts are paid.
    6. Clients may be invited to pre-pay the Company before securing an Expert. Pre-payment is not required if there’s uncertainty in securing an Expert. If a suitable Expert can’t be secured within a reasonable time, a full refund will be offered for the prepayment.
  6. Co-operation:
    1. In engaging with the Company, the Client will give us clear and accurate information on the facts required for the Expert to complete the works.
    2. The Company will cooperate with the Client and ensure that reasonable skill and care is used to complete the Works successfully.
    3. The Client will cooperate with the Company to ensure that all reasonable information is given at the beginning of the transaction and provide all information that is reasonably requested by the Expert, in order to enable him/her to complete the Works successfully.
    4. The client accepts that the failure to provide:
      (i) Full information before allocating the Works to an Expert may delay its delivery;
      (ii) Information requested after allocation to an Expert may cause further delay to its delivery;
    5. The Company will not be held liable for any loss or damage caused as a result of such delay. The Company is not bound by any promise to complete the Works by a specified time and date, unless the Client renegotiates with the Company and the Expert a new time once the information is provided. Failure to provide full information and requested information will mean that the “Refund Policy” will not apply.
  7. No Plagiarism Promise:
    1. The Company warrants all works to be devoid of plagiarism. In the event of Client-identified plagiarism within the amendment period, the implicated Expert is obligated to remit $500 CAD and facilitate a gratis rewrite.
    2. Plagiarism encompasses: unauthorized appropriation of another’s words or ideas, improper paraphrasing sans due credit, failure to apply quotation marks or correct referencing for quotations, breach of fair use rights even with attribution, misrepresentation of citation, and maintaining the structure of paraphrased content without appropriate credit. The Company or an engaged independent Expert exercises full discretion in plagiarism determinations.
    3. ‘Acceptable Plagiarism’ refers to the incorporation of properly cited or appropriately attributed work, including required statements from relevant authorities such as the government, the company, and/or the State’s laws and regulations, among others. This may also include other forms of plagiarism that may not be automatically detected by plagiarism software or considered duplicative if the works in question are provided in appendices with due attribution.
    4. In instances of non-obvious or unintentional plagiarism, the Company reserves the right to examine the work, and, in cases of ambiguity, defer to an independent Expert for the final adjudication.
    5. The Client’s directive for the Expert to incorporate non-original work will exempt the document from any plagiarism finding.
    6. No determination of Plagiarism will be issued where the Client specifically requests the Expert to integrate material typically categorized as plagiarism.
    7. The No Plagiarism Promise is inapplicable when the Company identifies plagiarism and extends an offer for a free rewrite.
    8. Should the Company concur on the Expert’s liability for plagiarism, we will assist in obtaining the necessary Expert information to facilitate the $500 CAD bond payment.
    9. The Company absolves itself of responsibility for the $500 CAD bond payment but will retain the Expert’s remuneration until the bond is remitted, releasing them following a reasonable duration. In the event of litigation, the Company reserves the right to comply with Court directives.”
  8. Free Revision Policy:
    1. The Client is granted with a ten (10) day duration, culminating at the close of business on the tenth (10th) day, for legitimate revision requests, post the allocation of the Works to the Expert.
    2. Revision requests prior to completion of Works:
      1. Post Order allocation to an Expert, and prior to delivery of the completed Works, the Client may not submit revision requests, but may provide additional notes, comments, etc., as long as these notes do not significantly alter the required output, as agreed upon when quoting the project..
      2. Any alterations will be classified as introduction of new information, potentially prompting additional payment and extension of time. The Company reserves the right to waive the time extension subject to additional payment by the Client.
      3. Supplementary information that assists in, but does not conflict with, the original instructions will not instigate additional payment or time extension, barring explicit demand from the Client.
    3. Revisions post completion of Works:
      1. Within a ten (10) day window, Clients may invoke revisions if the Works deviate from instructions, with an option to extend the window subject to purchase of an enhanced revision period. Such revisions shall not incur additional charges.
      2. The Free Revision Policy solely covers one detailed revision request.
      3. The Expert retains a right to respond, with the stipulation that amendments be executed within a five (5) day timeframe, extendable at the Company’s discretion.
      4. In instances of conflict, the Company’s judgment on the validity of revisions remains conclusive. Disputes unresolved by the Company shall be referred to an independent Expert.
      5. In the event of the Expert’s failure to satisfactorily execute reasonable revisions, the Client is permitted to place subsequent requests.
      6. Requests transgressing the ten (10) day period, incorporating additional information, deviating from original instructions, or egregiously exceeding the initial scope, lie within the Expert’s discretion. Consent to such requests mandates prepayment according to a quote provided by the Expert.
    4. The Company reserves the absolute right to dismiss any groundless revision request.
  9. Cancellation Policy:
    1. Minimum 12 hours’ notice of cancellation is required before payment has been arranged and been allocated to an expert. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $30 charge to cover any subsequent administrative expenses.
    2. The Customer agrees that once an Order payment arrangement has been made to allow for allocation to an Expert and the Expert allocated by the Agency begins work on that Order then the Order may not be cancelled or refunded. Until payment or a deposit has been made and the Order has been allocated to an Expert, the Client may choose to continue with the Order or to cancel the Order with 12 hours’ notice.
  10. Termination of Agreements:
    1. Both the Client and ourselves have the right to terminate any Services Agreement for any reason at any time before allocation to an Expert.
    2. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Works are underway when allocated to the Expert.
    3. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services before allocation to an Expert, shall be refunded.
  11. Availability
    1. Unless otherwise stated, the services featured on this website are available across the globe, unless otherwise deemed outside of our scope, as reviewed by our Experts.
    2. All advertising is intended solely for Canada and the US. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site.
    3. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company.
    4. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best of its ability.
    5. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
    6. Deadlines of six (6) hours or less are subject to Writer availability. If an order is placed with a six (6) hour deadline and cannot be completed, you will be refunded in full.
    7. Please note that we have limited availability between the hours of 12:00AM – 8:00AM EDT. Any orders placed after 12AM may not be processed until 8AM the following morning due to Writer availability.
  12. Log Files:
    1. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
    2. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis.
    3. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
  13. Cookies:
    Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.
  14. Links to this website:
    You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
  15. Links from this website:
    1. We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.
    2. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.
    3. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
  16. Copyright Notice:
    Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
  17. Communication:
    1. We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
    2. This company is registered in Ontario and at 130 King St W Suite 1800, Toronto, ON M5X 1E3.
  18. Force Majeure:
    1. Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.
    2. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
  19. Waiver:
    Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
  20. General:
    1. The laws of Canada govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of Canadian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
    2. The Client accepts that the Company provides all services subject to availability and that the Works supplied is provided strictly as academic support and as such do not constitute professional advice.
    3. The Client agrees that whilst every effort is made to ensure that all Work is completely accurate and fully custom written that inaccuracies may from time to time occur and that the Company, its employees and the experts on its books will not be held responsible, bar free amendments as allowed by these terms, and a discretionary discount for such occurrences.
    4. All service charges are subject to tax rates based on your province, if you reside in Canada.
  21. Notification of Changes:
    The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

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