Procedure Manuals

Writing procedure manuals, as dry as they may often be, is an art.
There are certain rules that you must follow in order to create an effective procedure manual. The first rule is the use of the imperative voice. It is important to speak in this voice when writing a procedure manual because it tells your audience, in an informative but authoritative way, what to do during each and every step of a given procedure. The imperative eliminates use of words like “should,” or “could.”

The Purpose of an Effective Manual

A procedure manual should be written as training, rather than education. You are providing a step-by-step process for someone who is possibly unfamiliar with what is being asked of them and with little background information. You want the information that you include in a procedure manual to be vital and clear.
At The Write Direction, we have a team of skilled technical writers who know how to extract and incorporate important, essential information into procedure manuals. They are able to discern your audience and write to it in a voice that conveys authority and lays out easy-to-follow steps for completing a task, or set of tasks.
A good procedure manual should:
  • Provide background
  • Document the steps
  • Separate the procedure into blocks
  • Avoid simply writing out documentation

Our Experienced Team Knows How to Write For Your Audience

The people reading your procedure manual need to be clear that the information is intended for them. If the material speaks to them using vocabulary that they understand, they will be able to digest the steps for carrying out the procedure. They will also avoid becoming overwhelmed by too much technical information they don’t need yet.
Our writers are skilled at putting together procedure manuals for our clients that utilize all of the above communication techniques. No matter how complex the procedure is, our writers know what makes effective procedural documentation. We can help you provide your employees with easy-to-use manuals that help them perform tasks and do their jobs effectively and efficiently.
Contact our team today and let us provide you with a procedure manual that will allow your employees to do their jobs to the best of their abilities.

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